FAQs Archive - UK Departure Boards

Can a register my board with any UK Departure Board account?

Yes, the boards can be registered with any valid UK Departure Boards account not just the one the board was purchased on.

Remember the account the board does end up being registered with will need to have any optional voice packs or subscriptions purchased on it for the board to see these extra features.
You can also send any additional accounts gift vouchers if you don’t want to add payment information to the account itself.

Can I gift someone a voice pack?

Yes, the easiest way to do this is to send the other account a gift vouc her. The other account can then purchase the voice pack(s) using the gift vouchers credit.

Can I gift someone a subscription?

Yes, the easiest way to do this is to send the other account a gift vouc her. The other account can then purchase the subscription using the gift vouchers credit.

Can I turn the board on & off every day?

Yes, the boards are designed to run 24/7 but you can certainly also switch them on and off as much as you like it will not damage the board.

Can I start a subscription at a later date?

Yes, the free 30 day subscription trial will start from the day the subscription is purchased.

How do I resubscribe after cancelling?

You can resubscribe to an existing subscription by going to the My Account section of the website. Then under ‘My Subscriptions’ find the subscription you would like to resubscribe to (usually the latest one) and click ‘Resubscribe’

If you come across any errors or need any assistance please email us at [email protected].

Do you support my local station / stop?

Yes we should do! You can 100% find out by seeing if it is listed on our board web configuration app. Please note Northern Ireland is currently not supported (But we are looking into it)

Do you support Glasgow’s subway

No, not even Glasgow’s subway has departure boards these days, they have been replaced with frequency displays instead.

Do you support Northern Ireland services

No, not at this time sadly. We however do support the rest of Ireland!

Do you support my rail service / station

If you can find your rail service / station over at departureboards.mobi then yes we support it.