FAQ Category: Subscriptions

Yes, the easiest way to do this is select “Gift subscription” on the subscription product page and type in the email of the account you want to purchase the subscription for. If they don’t have an account already, it will create one for them and they can reset the password later. You will have full control over the gifted subscription and payment details.

You can also send gift vouchers to another account which can then be used towards a subscription. The initial 30 day free trial will need card details entered to be activated but no payment will be taken.

Yes, the free 30 day subscription trial will start from the day the subscription is purchased.

You can resubscribe to an existing subscription by going to the My Account section of the website. Then under ‘My Subscriptions’ find the subscription you would like to resubscribe to (usually the latest one) and click ‘Resubscribe’

If you come across any errors or need any assistance please email us at [email protected].

The subscription must be purchased on the same account the board has been registered with.

At the moment the only difference is Premium Plus enables real time bus arrival data as we have to pay for this data up front.

Yes, you only require one subscription. This will cover unlimited amount of departure boards which are attached to your account.

Yes, all our departure boards will work without any subscriptions displaying departures for any UK train, tube, tram & bus station / stop but will have limited options and features available. Click here for more information about the various available subscriptions.