Yes, the boards are designed to run 24/7 but you can certainly also switch them on and off as much as you like it will not damage the board.
Archives: FAQs
Can I start a subscription at a later date?
Yes, the free 30 day subscription trial will start from the day the subscription is purchased.
How do I resubscribe after cancelling?
You can resubscribe to an existing subscription by going to the My Account section of the website. Then under ‘My Subscriptions’ find the subscription you would like to resubscribe to (usually the latest one) and click ‘Resubscribe’
If you come across any errors or need any assistance please email us at [email protected].
Do you support my local station / stop?
Yes we should do! You can 100% find out by seeing if it is listed on our board web configuration app. Please note Northern Ireland is currently not supported (But we are looking into it)
Do you support Glasgow’s subway
No, not even Glasgow’s subway has departure boards these days, they have been replaced with frequency displays instead.
Do you support Ireland rail services?
Yes, we support Irish Rail including Dart. We currently don’t support Northern Ireland, but will be adding support for it soon!
Do you support my rail service / station
If you can find your rail service / station over at departureboards.mobi then yes we support it.
Do you support my bus stop / service?
If you can find your bus stop / service over at bustimes.org then yes we support it.
My Departure Board will not turn on
The departure boards take 15-20sec to boot when plugged in. They will have a completely blank screen within this time window. There will be a lit green led on the end cap to indicate the board is receiving power. If you do not see this or the board does not boot after about 60 sec please contact support. Check you are using the original supplied 5v 3a power supply which came with the board.
Departure Board says ‘No services available’ when there should be services.
Here are a couple things to check.
- ‘Filter out services departing in the next x min’ has not been set to a large value filtering out most services at a busy station (default is 0min).
- ‘Force on ‘no services screen’ permanently’ is not enabled. This will just force the no service screen to appear.
- There is at least one platform filter selected (and it has services departing)
- ‘Include services with unknown platform’ is enabled.
- ‘Show passenger services’ is enabled.