You can resubscribe to an existing subscription by going to the My Account section of the website. Then under ‘My Subscriptions’ find the subscription you would like to resubscribe to (usually the latest one) and click ‘Resubscribe’
If you come across any errors or need any assistance please email us at [email protected].
Yes we should do! You can 100% find out by seeing if it is listed on our board web configuration app. Please note Northern Ireland is currently not supported (But we are looking into it)
No, not even Glasgow’s subway has departure boards these days, they have been replaced with frequency displays instead.
Yes, we support Irish Rail including Dart. We currently don’t support Northern Ireland, but will be adding support for it soon!
If you can find your rail service / station over at departureboards.mobi then yes we support it.
If you can find your bus stop / service over at bustimes.org then yes we support it.
The departure boards take 15-20sec to boot when plugged in. They will have a completely blank screen within this time window. There will be a lit green led on the end cap to indicate the board is receiving power. If you do not see this or the board does not boot after about 60 sec please contact support. Check you are using the original supplied 5v 3a power supply which came with the board.
Here are a couple things to check.
The subscription must be purchased on the same account the board has been registered with.
The voice packs must be purchased on the same account the board has been registered with.
