Pro Departure Board

£384.99

Measuring 100cm x 18cm x 4.5cm – Just like a real station board! Hang it on your wall for that great station experience. Display live departures for all your favourite UK Train/Tube/Bus/Tram stations on your own highly customisable departure board. Ideal for the home or office. Makes a fantastic gift for all those rail enthusiasts out there. Live train times.




Live departures preview

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15% Off all Voice Packs when purchased with this product.
(Voice Packs require premium subscription)

109 in stock

Estimated delivery by Friday 26 July

This item: Pro Departure Board

109 in stock

Estimated delivery by Friday 26 July

£384.99
£384.99
Original price was: £41.99.Current price is: £35.69.
Original price was: £17.99.Current price is: £15.29.
Original price was: £17.99.Current price is: £15.29.

SKU: P5-19232-LED-RGB Categories: ,

Description

Supported Feeds




led-train
led-tube
led-tram
led-bus
led-delay (1)
led-last-report
led-clock
led-rss
led-weather
led-no-services-clock
led-no-services
previous arrow
next arrow

Product Features

  • Designed to simulate the real station departure boards in great detail.
  • View real time train/tube/bus/tram departures for your favourite uk stations/stops.
  • Live train/tube/bus service information from real feeds.
  • Fully configurable (colour’s, arrival times, animation speeds etc..)
  • Web based configuration app  (give it a try)
  • Self updating firmware.
  • Power saving options.
  • Can be mounted to a wall via two adjustable top brackets.
  • Real Audio announcements via Bluetooth or USB Speaker (Note: Requires Voice Packs & Premium subscription).
  • Comes with one month Premium subscription for free.

Subscriptions

  • You can use all of our boards without a subscription, however if you want to enjoy some of the great extra features we've developed then you'll need to choose a subscription.
  • Audio announcements require an active Premium subscription.
  • Premium configuration example
  • Free configuration example
  • Click here for more information about our subscriptions.

Product Details

  • Dimensions: width: 100cm, height: 18.5cm, depth: 4.5cm
  • Display: 192x32px 5mm Full colour RGB LED
  • Networking: dual-band 2.4 GHz / 5 GHz wireless
  • Peripherals: USB3
  • Power consumption: 6 watts (50% brightness)
  • Operating voltage: 5v DC
  • Accessories: Wall plug AC 110v – 250v Power Adaptor 1.5m cable, x2 wall hangers
  • Certification: UKCA

Additional information

Weight 3.5 kg
Dimensions 100 × 18.5 × 4.5 cm

Documentation

  • Installation guide: setup.pdf
  • Installation video:

FAQs

Audio Announcements & Voice Packs

Yes, audio announcements & voice packs require an active Premium subscriptions to be enabled.

  • Make sure you are running an active Premium subscription or trial.
  • Make sure the voice pack was purchased on the same account the Departure Board is attached to.
  • Check the audio is actived under the audio section on the ‘Device’ tab on the web configuration.
  • Check the device type is correct. Ie Desktop Departures will be ‘Internal Speaker’ or ‘Bluetooth Speaker’ and the Classic & Pro will either be ‘External USB Speaker’ or ‘Bluetooth Speaker’ depending what speaker you have attached.

The voice packs must be purchased on the same account the board has been registered with.

Yes, once purchased and there is a active Premium Subscription the departure board will be automatically installed. Give the board about 15min for this process to complete with the board turned on. You can view the status of the installation via the device tab audio section on the web configuration page.

Classic & Pro

Yes, all colours can be changed to any colour via the web configuration app.

Yes. the Classic & Pro departure boards will come with wall mounting hangers if you choose to hang it on the wall.

Yes, the Classic & Pro will require either a external Bluetooth or USB speaker. We recommend a USB speaker as it is far more reliable than Bluetooth and is plug and play.

The Classic & Pro departure board display is full RGB ie each pixel can display any colour you choose.

General

Yes, you can display custom messages on the board.

No, all information is displayed via the departure boards screen.

Yes, the boards will pretty much connect to any WiFi network available as long as it supports a network name & password. If using a iPhone make sure the apostrophe is removed from the hot spot name this can be done via ‘Settings->General->About->Name’

No, only one active station is displayed at a time. But there Premium subscription features to make the board automatically cycle between different stations.

Yes, we support 99% of UK Rail, Tube, Tram & Bus station / stops.

No, at the moment they will only show passenger services for passenger stations. But we do plan on adding freight soon!

No, not even Glasgow’s subway has departure boards these days, they have been replaced with frequency displays instead.

If you can find your bus stop / service over at bustimes.org then yes we support it.

If you can find your rail service / station over at departureboards.mobi then yes we support it.

No, not at this time sadly. We however do support the rest of Ireland!

Yes, All Tyne and Wear Metro stations are now fully supported.

Yes, they make a fantastic gift for any transport enthusiast, young or old.

Yes, the boards support a 24 hour clock.

The information is as accurate as you would find at the real station as we use the same data source

The boards are incredibly customisable with over 100 different options to tweak the display exactly how you want it.

Please contact us at [email protected]

All configuration is done via our web configuration app.

The board will talk to our servers via your WiFi connection and then talk to a variety of external data feeds to receive the relevant departure information.

We ship the boards out within 1-2 days and offer 24/48 hour shipping via Royal Mail and Parcel Force.

The departure information is updated every 60sec in free mode and every 30sec when running a Premium subscription.

Yes, the Desktop Departures is best suited for a bedside table or kitchen top. The Classic and Pros can be placed on top of furniture and come with mounting kits so they can be wall mounted as well.

No, the boards are free to use. Certain options and extra features will require a paid subscription.

Basically just the size, the Classic is 60cm and has an clear acrylic window and the Pro is 100cm. They both have the exact same functionality and run the same firmware.

Yes, all our boards require a internet connection to receive live departure information.

Yes, as long as you have access to WiFi the board will work. It will only show UK time and services though. The board comes with a uk style wall plug power supply which can be run on 110v to 240v. You can swap this with any local 5v 3amp dc jack wall plug with the correct plug for your country.

Subscriptions

The subscription must be purchased on the same account the board has been registered with.

At the moment the only difference is Premium Plus enables real time bus arrival data as we have to pay for this data up front.

Yes, you only require one subscription. This will cover unlimited amount of departure boards which are attached to your account.

Yes, all our departure boards will work without any subscriptions displaying departures for any UK train, tube, tram & bus station / stop but will have limited options and features available. Click here for more information about the various available subscriptions.

Technical Support

The board is unable to connect to your network. Most common reasons for this are..

  • Check for incorrect network password (They are case sensitive)
  • Check the router supports a 2.4ghz network and is on WiFi channel 1 to 6 and any smart channel swapping is disabled.
  • If the board completely refuses to connect to the network (very rare but does occasionally happen) Another solution is to use a cheap WiFi repeater to resolve this problem.

Here are a couple things to check.

  • ‘Filter out services departing in the next x min’ has not been set to a large value filtering out most services at a busy station.
  • ‘Force on ‘no services screen’ permanently’ is not enabled. This will just force the no service screen. to appear.
  • Check there is at least one platform filter selected.
  • Check ‘Include services with unknown platform’ is enabled.

Press the WIFI reset button for 3 seconds to put the board back into WIFI setup mode. On Desktop Departures this is the little black button at the back. On the Classic it is the black button on the side near the power connector. On the Pro it is the green button on the side near the power connector.

The departure boards take 15-20sec to boot when plugged in. They will have a completely blank screen within this time window. There will be a lit green led on the end cap to indicate the board is receiving power. If you do not see this or the board does not boot after about 60 sec please contact support.

If you are just seeing a spinning icon. Give this guide a go https://ukdepartureboards.co.uk/store/dhcp-error-fix

This warning can be ignored as at this point of the setup the board does not have internet yet.

  • First make sure you are connected to the ‘DepartureBoard’ Wifi network on the same device correctly (You can see a blue tick next to the network name and not a spinning connecting icon).
  • Double check exactly 10.0.0.1:8080 has been typed into the devices browser. Make sure digit zero’s have been used not letter O’s.
  • Sometimes turning off the phones GSM data can help.

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UK Departure Boards are the ultimate enthusiast gadget!

Geoff Marshall

On our Making Tracks layout we’ve got 3 fantastic departure boards, the large one showing real time information from Milton Keynes Central and 2 medium boards showing the destinations of our model trains – simply magical!

Pete Waterman

Railcam UK and UKDB have for many years been providing our little departure board widget, buried deep within our live signalling diagrams. The physical boards are the next level though and we recommend them wholeheartedly to any gadget freak or rail enthusiast (or both).

Railcam